Collision Department FAQ

How long will I be without my vehicle?
The condition of your vehicle will determine the length of time it takes to complete the repairs. Once an estimate is given, the duration of the job can be established.

I have a deductible on my insurance. Do I pay that to my insurance company, or to the repair shop?
The deductible is paid to Okotoks Nissan.

Do I need a damage certificate?
Yes. If damages exceed $2000.00 a damage sticker or a police case number is required before repairs can be started.

Do repairs to my vehicle affect my warranty?
No. We stand behind all our repairs. Should any problem arise that is within warranty guidelines, you will be protected.

Who pays the towing charges?
When the repair is an insurance claim, Okotoks Nissan forwards the towing bill to the insurance company for payment. If the customer is paying for the repair, Okotoks Nissan pays the towing charges within the city limits.

Does Okotoks Nissan repair all makes of vehicles?
Yes, we repair all makes and models. We also have two down draft paint booths.

Contact

Okotoks Nissan

100 Woodgate Road
Directions Okotoks, AB T1S 1L2

  • General: (403) 842-2100
  • Service Department: (403) 842-2113
  • Parts Department: (403)-842-2120
  • Collision Department: (403)-842-2113

Hours

  • Monday 8:30a-8:00p
  • Tuesday 8:30a-8:00p
  • Wednesday 8:30a-8:00p
  • Thursday 8:30a-8:00p
  • Friday 8:30a-6:00p
  • Saturday 9:00a-6:00p
  • Sunday Closed